The latest news from the Office of Information Technology
NACS offers faculty and staff the option of receiving a printed campus directory. To manage costs and conserve resources, NACS wants to ensure that copies of the printed directory are sent only to those who require them. To receive a printed directory, you must request one at the directory update web page. NACS thanks those [...]
You may not realize it, but NACS employs telephone operators as a part of the campus telephone service.
Two operators are on duty Monday through Friday from 8 am to 5 pm. The operators handle calls from campus telephones dialing “0″ and calls to the University from all over the country and the world. The operators [...]
NACS is working with Sprint Nextel to improve Sprint PCS coverage on the main campus. Sprint Nextel is adding Sprint PCS equipment to the existing Nextel site located at Engineering Tower. This should improve in-building coverage for Sprint where it has been poor.
NACS and other campus departments are also working with AT&T (formerly Cingular) to [...]
I have been assigned a phone number that was used by my predecessor, but I can’t get into Infomail (voice mail). How do I get the password reset?
Please fill out a Service Request Form (SRF) http://www.nacs.uci.edu/service-request/ and specify in the comments section that you need an Infomail password reset. There is a $10 charge to reset the Infomail password. [...]
NACS’s service request form (SRF) is now available on line. It is intended as a replacement for the current paper-based form. To use the new form, please visit:
http://www.nacs.uci.edu/service-request
Use the form to request new service or modify any of the telecommunication or network services offered by NACS. These services include, but are not limited to, telephone, [...]
NACS Telecommunications Customer Services (TCS) group provides customer support for an array of communications services.
NACS TCS responds to requests for telephone and data installations, repairs, and “Moves, Adds and Changes”.
In addition, NACS TCS provides advice and consulting on the campus telephone and voice mail systems, assistance with billing, telephone and voice mail training classes, the [...]