July 22nd, 2009 by Dee Cart
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Thunderbird
IAT-AdCom has recently completed the process of helping UCI administrative departments migrate to a new email service structure. 12 departments and 570 users have been assisted in this process since January.
The migration involved three changes, each intended to improve email service to affected users. The most obvious change was moving from Eudora, a program that is no longer supported by its developer and has become increasingly error-prone and insecure, to Thunderbird.
However, behind this obvious change, users were also migrated from the POP protocol for email delivery to IMAP. There are many advantages to IMAP, not least of which is the ability to see the same email messages from every computer, and even from Webmail. IMAP also allows the server to tell the user when new mail has arrived, rather than the user creating an unnecessary workload for the server by polling it: “Is there new mail yet? How about now?”
Finally, users were migrated to the campus’s main Enterprise Services email server, allowing for more cost-effective support, and providing better response time and more space for email storage.
Candidate users were given a choice of making the change themselves, using online self-help instructions, or waiting for their department’s turn and getting personal assistance.
While change is never easy, many people have already commented that the new system is an improvement.
May 22nd, 2009 by Andrew Laurence
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Blackberry
The campus wireless network has enabled mobile computing for laptop and tablet computers for years. Faculty and staff may be less aware that NACS also offers services to users of handheld mobile devices such as iPhones and Blackberries.
If you use Oracle Calendar to manage your appointments, NACS offers support for wireless synchronization so you can carry your calendar with you. Oracle Calendar offers two methods for synchronizing a personal digital assistant, Desktop Calendar Sync (for PDAs) or Mobile Data Sync (for smartphones and cell phones.) These methods are mutually exclusive, and should not be intermingled.
For users of NACS’s Exchange server, you can get access to your email via Blackberry by using Blackberry Enterprise Server (BES) for Exchange. BES is a “push” technology meaning the Exchange server will update your Blackberry whenever new data (email, events) is delivered to your account.
If you need help with these resources, or have other ideas how NACS can support mobile devices and technologies, please call x4-2222 or email nacs@uci.edu.
January 7th, 2005 by Dana Roode
Webmail now will let you work with attachments up to 20MB in size. Keep in mind that attachments of this size may take a while to download to your computer, depending upon the type of connection you have.
February 22nd, 2001 by Dana Roode
Users of NACS’s E4E e-mail service now have another way of managing their electronic mail.
You can access your e-mail on E4E from any computer with Netscape or Internet Explorer. NACS’s WebMail service provides secure and global access to e-mail through today’s most popular web browsers. To take advantage of this service, your browser must support frames, cookies, JavaScript and SSL (used by most “secure servers”.) If you would like to take a look at Webmail, visit http://webmail.uci.edu and login with your UCInetID and password.