Archive for the 'Calendaring' Category

Mobile Devices Connect to Enterprise Services

Blackberry

Blackberry

The campus wireless network has enabled mobile computing for laptop and tablet computers for years.  Faculty and staff may be less aware that NACS also offers services to users of handheld mobile devices such as iPhones and Blackberries.

If you use Oracle Calendar to manage your appointments, NACS offers support for wireless synchronization so you can carry your calendar with you.  Oracle Calendar offers two methods for synchronizing a personal digital assistant, Desktop Calendar Sync (for PDAs) or Mobile Data Sync (for smartphones and cell phones.)  These methods are mutually exclusive, and should not be intermingled.

For users of NACS’s Exchange server, you can get access to your email via Blackberry by using Blackberry Enterprise Server (BES) for Exchange.  BES is a “push” technology meaning the Exchange server will update your Blackberry whenever new data (email, events) is delivered to your account.

If you need help with these resources, or have other ideas how NACS can support mobile devices and technologies, please call x4-2222 or email nacs@uci.edu.

Three Common Questions

I have been assigned a phone number that was used by my predecessor, but I can’t get into Infomail (voice mail).  How do I get the password reset?

Please fill out a Service Request Form (SRF) http://www.nacs.uci.edu/service-request/ and specify in the comments section that you need an Infomail password reset. There is a $10 charge to reset the Infomail password. It is reset to the default password (the phone’s 5-digit extension).  This will normally happen the same business day.

What email programs can I use with my NACS email account and how do I configure them?

NACS offers a web-based email program at http://webmail.uci.edu and supports many common desktop email programs. A list of desktop email programs, including Thunderbird, Mac Mail, Outlook, and Eudora, with configuration instructions is available from http://www.nacs.uci.edu/email/settings.html.

What is a ‘Corporate Time’ or ‘Oracle Calendar’ account?  Why do I need one?  What is my password?  How much does it cost?

‘Corporate Time’ is the former name of the campus-wide calendaring service NACS supports.  Since being purchased by Oracle, it has been renamed ‘Oracle Calendar’.

Oracle Calendar allows its users to keep track of tasks, reminders, and meetings (like a planner/organizer), but adds the functionality of viewing and interacting with other users’ accounts, which allows joint planning and collaboration, even between members of different departments.

Many units on campus use Oracle Calendar as their scheduling tool. You can obtain your password by contacting the NACS response center at (949) 824-2222 (extension 42222 on campus).

The cost is $7.00 annually per account, payable by recharge.

For more information, please see our Oracle Calendar web page at http://www.nacs.uci.edu/calendar/

Manage Rooms and Equipment with Oracle Calendar

Oracle Calendar (formerly CorporateTime) is an on-line calendar service for faculty and staff operated by NACS for campus units. Users can schedule meetings with one another as well as manage calendars on others’ behalf. More information can be found at: http://www.nacs.uci.edu/ct/

Oracle Calendar also accommodates schedules for rooms or equipment. Called resource accounts, the agendas for these items can be shared within a unit or a specific set of people. Resource accounts are available at no cost.

The School of Information and Computer Science is one unit on campus using this feature. It allows ICS faculty and staff to check the availability of conference rooms managed by the ICS Dean’s Office and to request reservations for these rooms.

ICS staff and faculty can check room availability on-line and then send Diane Triantis (dtrianti@uci.edu) an email to reserve a room. ICS staff and faculty who need assistance with the installation and use of Oracle Calendar may contact Janet Salk (jsalk@uci.edu).

Departments who are interested in using Oracle Calendar to schedule shared resources are invited to contact NACS (nacs@uci.edu, x42222).

Online Calendar Service

CorporateTime is an online calendar service for UCI faculty and staff administered by NACS. CorporateTime provides subscribers a common infrastructure for calendar services.

Participating users can easily schedule meetings with one another as well as manage calendars on others’ behalf, while integrating shared resources such as conference rooms, equipment, front desk or lab staffing, and other elements of the workday schedule.

CorporateTime is well suited to supporting University-wide meeting scheduling. It offers a robust server architecture and desktop client software for the Windows, Mac OS and Unix/Motif platforms, as well as access via the Web and PDA synchronization.

There are a number of advantages to using CorporateTime:

  • Many campus departments use the CorporateTime service, making it very convenient to schedule meetings across campus.
  • You can access your calendar via a Web browser. Whether you’re at a meeting across campus or at a conference in Europe, you can access your calendar wherever you can use a Web browser.
  • You can carry a copy of your calendar on a Personal Digital Assistant. Many people now use these devices, principally the Palm and Microsoft Pocket PC platforms.
  • You can view and coordinate with the calendars of others, and you can set the level of privacy of your own calendar. You can control who may manage your calendar, and the amount of information about your appointments that is revealed.
  • You can notify meeting attendees via e-mail. You can send your invited guests, as well as people not using CorporateTime, all the details on important meetings via e-mail as you schedule the meeting.
  • You can access your calendar 7 days a week, 24 hours a day. The CorporateTime server is maintained by NACS around the clock and is only down for maintenance Friday nights from 9 PM – midnight.

More Information: http://www.nacs.uci.edu/ct/

Departments who use CorporateTime: http://www.nacs.uci.edu/ct/orgmap.html

Campuswide Calendaring

Currently, campus departments use various solutions for keeping track of employee calendars, as well as scheduling group meetings and activities. However, these calendaring islands do not communicate with each other; any time a meeting involves personnel from multiple departments, it must be scheduled via voice- and e-mail.

As part of its Enterprise Services project, NACS is launching a campus calendaring service using CorporateTime from Corporate Software & Technologies. Our goal is to serve the campus’s needs in electronic calendaring and scheduling, and facilitate the growth of this service throughout UC Irvine.

This new service will allow users to track personal appointments, schedule meetings with one another, include a conference room if appropriate, track tasks and events, and check their calendars while away from their desks or traveling. Client software supports Macintosh, Windows and UNIX (Motif) computing environments, and optional software is available for synchronizing one’s calendar with a personal digital assistant (e.g. Palm Pilot).

Several schools and departments are participating in the initial rollout of this service. Interested users should contact theirComputing Support Coordinator for participation details. Departments who would like additional information on this service are invited to contact us at nacs@uci.edu.